Terms and Conditions

By accessing and using the T2 Systems LLC website and services, you accept and agree to be bound by these Terms and Conditions and our Privacy Policy. These Terms apply to all visitors, users, and others who access or use our services. If you are using our services on behalf of an organization, you agree to these Terms on behalf of that organization and represent that you have the authority to bind that organization to these Terms.

T2 Systems LLC provides IT consulting services, fractional CTO services, technology assessments, and related professional services. Our services include but are not limited to:

• Fractional CTO leadership and strategic guidance
• IT infrastructure assessments and optimization
• Technology strategy and roadmap development
• Cybersecurity consulting and implementation
• Cloud migration and management services
• Vendor management and technology procurement
• IT budget planning and cost optimization

Specific services, deliverables, and terms will be outlined in individual service agreements or statements of work.

When using our website and services, you agree to:

• Provide accurate, current, and complete information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized use of your account
• Use our services only for lawful purposes and in accordance with these Terms
• Not attempt to gain unauthorized access to our systems or networks
• Not use our services to transmit harmful code, viruses, or malicious software
• Not engage in any activity that interferes with or disrupts our services
• Respect intellectual property rights and proprietary information

Engagement for our services requires a separate service agreement or statement of work that outlines:

• Scope of services and deliverables
• Pricing and payment terms
• Service level expectations
• Term and termination provisions
• Confidentiality obligations

Payment Terms:

• Payment is due according to the terms specified in your service agreement
• Late payments may incur interest charges and service suspension
• All fees are non-refundable unless otherwise specified in writing
• Prices are subject to change with 30 days' notice for month-to-month agreements

All content, materials, and intellectual property on our website and in our services, including but not limited to text, graphics, logos, images, software, and methodologies, are the property of T2 Systems LLC or our licensors and are protected by copyright, trademark, and other intellectual property laws.

Your Use: You may not reproduce, distribute, modify, create derivative works of, publicly display, republish, download, store, or transmit any material from our website without prior written consent.

Client Deliverables: Work product and deliverables created specifically for clients under a service agreement will be addressed in the individual agreement, including ownership and usage rights.

We understand the sensitive nature of business and technology information. T2 Systems LLC commits to:

• Maintain confidentiality of all client information and proprietary data
• Use confidential information only for the purpose of providing services
• Implement appropriate security measures to protect sensitive information
• Not disclose confidential information to third parties without authorization
• Return or destroy confidential information upon request or termination of services

Specific confidentiality terms will be detailed in individual service agreements or non-disclosure agreements.

To the fullest extent permitted by law:

• T2 Systems LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages
• Our total liability for any claim arising from our services shall not exceed the amount paid by the client for services in the 12 months preceding the claim
• We are not responsible for any loss of data, profits, business opportunities, or other losses resulting from use of our services
• We do not guarantee specific outcomes or results from our consulting services
• Technology implementations may have inherent risks that are beyond our control

Some jurisdictions do not allow limitation of liability, so these limitations may not apply to you.

Our Warranty: We warrant that our services will be performed in a professional and workmanlike manner consistent with industry standards.

Disclaimer: Except as expressly stated, our website and services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to:

• Warranties of merchantability or fitness for a particular purpose
• Warranties regarding accuracy, reliability, or availability of services
• Warranties that services will be uninterrupted, secure, or error-free
• Warranties regarding third-party products or services we may recommend

Either party may terminate services according to the terms specified in the individual service agreement. Generally:

• Month-to-month agreements may be terminated with 30 days' written notice
• Fixed-term agreements will specify termination provisions
• We may terminate immediately for non-payment or breach of Terms
• Upon termination, you remain responsible for all fees incurred prior to termination
• We will provide reasonable transition assistance as outlined in the service agreement

You agree to indemnify, defend, and hold harmless T2 Systems LLC, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from: (a) your use of our services, (b) your violation of these Terms, (c) your violation of any third-party rights, or (d) any negligent or wrongful conduct on your part.

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

Any disputes arising from these Terms or our services shall be resolved through:

• Good faith negotiations between the parties
• Mediation, if negotiations are unsuccessful
• Binding arbitration in San Diego County, California, if mediation fails
• The prevailing party shall be entitled to recover reasonable attorneys' fees and costs

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the new Terms on this page and updating the "Last Updated" date. Your continued use of our services after any changes constitutes acceptance of the modified Terms. We encourage you to review these Terms periodically.

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

These Terms, together with our Privacy Policy and any service agreements, constitute the entire agreement between you and T2 Systems LLC regarding the use of our website and services, superseding any prior agreements between you and us.

If you have any questions about these Terms and Conditions, please contact us: